Karen has over 30 years’ experience in the investigation of complex cases, serious crime, complaints and misconduct proceedings for a large organisation utilising a regulatory framework.

Karen has specialised in complaint handling, Misconduct and Gross Misconduct investigations, preparing cogent reports that both fulfil the requirements of legal hearings and present pertinent evidence. She has provided training to other investigators, senior management and new employees in respect of diversity, standards of behaviour and conduct.

Karen has received Judge’s commendations for her contribution to the investigation of serious crime across the Northwest region.