CHAIRING OF FORMAL PROCESSES

Let us handle your formal processes when it comes to hearings and appeals; our expert team can ensure these complex procedures are carried out in a fair, objective and robust manner, allowing you the time and space to focus on operational priorities.

Objective hearing management

When dealing with grievance or disciplinary hearings, it’s crucial to have a robust, transparent process that upholds fairness and workplace integrity. Our team of expert HR investigators and hearing managers are here to guide you through even the most complex, sensitive cases.

The Investigation Company experience:

Objective, Independent Investigations – We provide objective third-party investigators who ensure an unbiased, thorough examination of your case, fostering trust and compliance.

Robust Hearing Process – From the moment you’re assigned a Hearing Manager, we develop a clear, detailed delivery plan and terms of reference tailored to your needs. Our team then conducts an in-depth review of the casework and documentation to ensure no detail is overlooked.

Objective & Fair Hearings – Our experienced Hearing Managers are adept at chairing panels or working independently, always ensuring that the process is fully aligned with your policies and frameworks. The result is a fair, unbiased hearing that supports a positive, compliant workplace culture.

Why It Matters – A robust investigation and hearing process not only resolves issues but also helps maintain trust, accountability, and legal compliance across your organisation.

Expert support for independent appeal management

When internal processes have been exhausted or a case is complex, our independent Appeal Managers provide the objective third-party support needed for fair outcomes.

So how do we do it?

Thorough Review of Evidence – Our Appeal Managers work closely with the commissioning manager to establish clear terms of reference and assess all evidence, including appeal grounds, previous investigation outcomes, and any new evidence presented.

Fair & Impartial Hearing Process – During the appeal, the employee has the opportunity to raise concerns, present new evidence, and discuss mitigating factors. The Appeal Manager will interview relevant parties and review all materials to ensure a comprehensive, objective hearing.

Clear & Transparent Outcomes – Following the appeal hearing, our experienced Appeal Managers conduct a full review of all evidence and deliver a final, impartial decision, reinforcing trust and legal compliance.

Need an independent appeal manager for complex cases? Reach out today to ensure fair, unbiased HR investigations and resolution.

Got a question for us? Get in touch

We’d love to hear from you if you have a question, need some guidance in booking one of our courses or are looking for a bespoke package, tailored to your organisation.

Please complete the short form, or click here to email us. Alternatively, please call our Investigation and Audit Hotline on 0800 059 0595.