EXPERT CASE MANAGEMENT AND HR SUPPORT

Our world-class team offers outsourced case management to oversee and support the delivery of your internal investigations. This service is particularly valuable for managing complex cases or supervising less experienced investigators, ensuring high-quality, consistent results at every stage of the process.

External HR case management support

We provide expert external case management to ensure your internal investigation team adheres to best practice principles and meets the highest standards in every case. Our independent case managers play a critical role in supporting and enhancing your investigation processes.

Our case management services include:

  • Overseeing new or ongoing investigations, ensuring thorough, timely delivery
  • Reviewing case files and conducting desktop reviews of past investigations to ensure compliance
  • Offering impartial advice and guidance throughout the investigative process
  • Collaborating with you to review existing practices and develop or refine your internal policies

Our impartial support builds your organisation’s capacity to manage complex investigations or high caseloads effectively. As we work together, we’ll provide insightful feedback, highlighting good practices, identifying areas for improvement, and offering best practice recommendations. This collaborative approach ensures your team’s continued growth and ability to handle complex cases with confidence.

Expert HR support for your organisation’s needs

Would your internal Human Resources department benefit from expert guidance and support? Many of our investigators are also senior-level HR practitioners with decades of experience across various sectors, providing both strategic and tactical ER support to help your organisation thrive.

Our comprehensive HR support services include:

  • Grievance handling and triaging
  • Assistance with disciplinary hearings and appeals
  • High-level change management expertise
  • Settlement agreement consultations
  • Redundancy process support

We offer tailored support packages to meet your organisation’s specific needs, helping you manage complex HR issues effectively.

What do our customers say?

Ready to strengthen your HR function?

Contact us today to learn how our expert team can support your organisation with strategic HR solutions. Please complete the short form, or click here to email us. Alternatively, please call our Investigation and Audit Hotline on 0800 059 0595. 

We look forward to hearing from you.