Introducing our audit and review services
As organisations increasingly prioritise addressing workplace conflict, bullying, and harassment, the need for proactive solutions has never been clearer. These harmful behaviours can have devastating consequences, underscoring the importance of placing employees at the forefront of positive organisational change.
Our comprehensive portfolio of evaluations, reviews, and audits helps you uncover the root causes of workplace challenges and develop effective strategies to move forward. Our services include:
- Reviewing inappropriate behaviours such as bullying, harassment, and discrimination.
- Conducting policy reviews to ensure compliance.
- Assessing team dynamics to foster collaboration.
- Performing compliance and ethics risk assessments.
Neutral Evaluations: a targeted approach to workplace issues
Our Neutral Evaluation service is designed to address internal concerns through a thorough, impartial fact-finding process. The result is a detailed written report that highlights key findings and potential remedies, helping you choose the best path forward.
Whether it leads to an investigation or another tailored solution, it provides clarity and actionable insights into your team or department dynamics.
Neutral Evaluations are particularly effective for:
- Multiple or counter grievances.
- Collective disputes or team conflict.
- Allegations of bullying, harassment, or discrimination.
- Rising Speak Up concerns or unrest within teams.
During the process, we gather in-depth information about your organisation’s systems, culture, and employee experiences. Our evaluators can also support you with recommended next steps, such as policy reviews, team facilitation, coaching, or leadership training, ensuring a comprehensive and effective resolution.
Our innovative Neutral Evaluation methodology
Our unique approach has been designed specifically to help understand the culture within an organisation, the root cause of conflict your teams may be facing, and how they can move forward. Our evaluators will undertake a thorough evaluation of the current situation, before producing a detailed final report outlining possible remedies and solutions. The process typically consists of 5 key phases:
This initial phase is focused on planning for the evaluation. We will work with your key stakeholders to agree the scope and terms of reference for the audit and to plan our surveys and interview questions.
To gather input from as many individuals as possible, we invite all relevant parties to partake in a confidential survey, with content typically reflecting the same content as the latter interview stages.
To gain a more thorough insight from the individuals more closely involved with the reported issue(s), we also conduct 1-1 interviews. All participants can volunteer to take part and will be supported through the process in a psychologically safe environment.
Once all of the available evidence has been obtained, we will collate, review and analyse the information. As part of this we will conduct a root cause (SWOT) analysis to support the development of recommended actions.
During the final stage, we will build a comprehensive final report, which provides an executive summary of the key findings from the Neutral Evaluation process. This report will detail a number of key findings around the most relevant identified issues
Common reviews undertaken within our Neutral Evaluations include:
Bullying & Harassment Reviews
In situations where there is a concern that bullying behaviours or harassment may be having a negative impact within your organisation, but the extent is unclear, our review services are an excellent and safe area to begin.
The review will include an analysis of existing data relating to bullying & harassment; interviews with those involved in previous allegations; a workforce survey; and policy reviews. We’ll then produce a through final report containing detailed analysis of the evidence, with clear recommendations for a way forward.
Conflict Audits
Looking to gain an overall insight into the causes and costs of conflict within your organisation?
Our conflict audits provide the opportunity to gather data relating to conflict, from small groups or across an entire department/ organisation. The data gathered may be used for a number of means, including:
- Providing support for the development of new conflict management approaches, such as mediation
- Identifying strengths and weaknesses in existing approaches
- Deciding where to allocate key resources
- Generating benchmark measurements against which to assess the impact of future interventions
ED&I Reviews
An increasing number of organisations are encountering complaints and allegations regarding inequitable treatment, often tied to equity, diversity, and inclusion (ED&I) concerns or a broad range of protected characteristics. Additionally, employees are frequently raising issues related to bullying, incivility, abuse, harassment, and discrimination (BIAHD), which can adversely affect organizational culture and reputation.
Our ED&I and employee relations experts address these challenges by undertaking objective audits and reviews into your existing ED&I practices and provision. We provide detailed feedback about what is and what isn’t working plus we offer practical and actionable strategies to foster a fair, inclusive, and respectful workplace for your team or organisation.
Want to learn more?
We’d love to hear from you if you have a question about any of our audit or review services.
Please complete the short form opposite, or click here to email us. Alternatively, please call our Investigation and Audit Hotline on 0800 059 0595
We always offer confidential and impartial guidance.
