Audit Services & Neutral Evaluations
Organisations are now taking issues such as workplace conflict, bullying and harassment more seriously than ever. The devastating consequences of such harmful behaviours have been well publicised, motivating many to take action and recognise how important it is that our employees are placed at the forefront of positive organisational change.
We deliver a complex portfolio of evaluations, reviews and audits to help you identify the root cause of an issue and begin to develop a way forward. Such programmes have been successfully used for:
- A review of inappropriate behaviours such as bullying, harassment, and discrimination
- Policy review & compliance
- Understanding dynamics central to a coherent and collaborative team function
- Compliance & ethics risk assessments
Our unique 5 phase methodology
Our unique 5 phase methodology has been specifically designed to understand specific working dynamics within a team or department, or across departments; we start with understanding the root cause of conflict, allegations and complaints and provide bespoke, achievable and reasonable recommendations to improve employee morale and performance.
The approach delivers a rigorous 5 phase methodology to identify the root cause of the identified issue, and actionable outcomes which we call our ‘routes to resolution’ recommendations.
Bullying & Harassment Reviews
In situations where there is a concern that bullying behaviours or harassment may be having a negative impact within your organisation, but the extent is unclear, our review services are an excellent and safe area to begin.
The review will include an analysis of existing data relating to bullying & harassment; interviews with those involved in previous allegations; a workforce survey; and policy reviews. We’ll then produce a through final report containing detailed analysis of the evidence, with clear recommendations for a way forward.
Neutral Evaluations
Our Neutral Evaluation services are used to review a range of internal concerns to help you assess the most appropriate route to resolution. The process serves to deliver an initial fact-find, ending with a comprehensive written report that identifies potential remedies and solutions. An investigation or alternative process may follow, depending on the recommendation, however it gives you a through understanding into what is happening within a team or department climate and a range of possible outcomes.
Neutral Evaluations are suited to a wide range of workplace issues, including:
- Multiple or counter grievances
- Collective disputes
- Team conflict
- Allegations of Bullying, Harassment or Discrimination
- A rise in Speak Up concerns
- Unrest and discontent within teams or across departments
During the process, we collect a wide range of information about your employees, the organisation, its systems and culture. It allows you to outsource the most complex element of the decision making while leaving you with the choice when determining what subsequent action to take. Many of our evaluators can go on to support you in any recommended outcomes such as policy review, team facilitations, coaching or leadership training.
Conflict Audits
Looking to gain an overall insight into the causes and costs of conflict within your organisation?
Our conflict audits provide the opportunity to gather data relating to conflict, from small groups or across an entire department/ organisation. The data gathered may be used for a number of means, including:
- Providing support for the development of new conflict management approaches, such as mediation
- Identifying strengths and weaknesses in existing approaches
- Deciding where to allocate key resources
- Generating benchmark measurements against which to assess the impact of future interventions
Got a question for us? Get in touch
We’d love to hear from you if you have a question, need some guidance in booking one of our courses or are looking for a bespoke package, tailored to your organisation.
