LEARN HOW TO CONDUCT COMPLEX WORKPLACE INVESTIGATIONS

This three-day investigation and interviewing skills course is an advanced course designed specifically for specialist investigators or those who undertake investigations on a full-time basis.
advanced-investigation-skills

Advanced Investigation Skills

Delivering an advanced level of knowledge for full time/ specialist investigators.

This 3-day course provides an advanced level of knowledge and skills practice, to increase the confidence of the investigator or those looking to make an assessment of more complex cases. It is suitable for delegates who already undertake workplace investigations, such as ER/HR teams and in-house investigators.

Our highly experienced trainers will support the development of the skills needed to conduct investigations into more complex issues such as harassment, discrimination, sexual harassment, fraud and/or health and safety accidents. This advanced level package provides an additional emphasis on:

  • Advanced Interviewing Skills such as cognitive interviewing
  • Developing complex terms of reference, including where criminal activity could be part of the allegation set
  • Accessing hard to reach evidence and analysis of such
  • Legal and policy considerations
  • Developing a coherent investigation report

We can tailor the training course to your needs and preferences, including adopting the content to the objectives and context of your organisation.

£1,095+ VAT for open access training courses, or contact us for in-house delivery and packages for your organisation.

What do our customers say?

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Esther Aylett Donor Carer/Unison rep at NHS Blood & Transplant

“Excellent training course. It makes me want to learn more about these types of subjects, and would absolutely use TCM again. Brilliant.”

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Tracey Tomlinson Head of Laboratory at NHS Blood & Transplant

“A very informative and well taught course that has improved my confidence in performing effective management investigations.”

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Cathy Miller Head of Education at NHS Blood & Transplant

“The Investigation Skills course is perfect for managers and leaders involved in challenging HR issues, providing the skills to be able to tackle difficult problems with confidence.”

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Karen Ellis Donor Centre Manager at NHS Blood & Transplant

“A very comprehensive introduction to Investigation Techniques, a rare mix of enjoyable and informative. 10/10”

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Janine Stockdale Continuous Improvement Business Partner at NHS Blood & Transplant

“I thoroughly enjoyed the Investigation Skills Training course and would definitely recommend it to others. The trainers knowledge was insightful and I was sorry to end the course.”

Hollie Pinder Regional Organiser at UNISON

“TCM Investigation training was brilliant, Rachael was extremely knowledgeable and provided lots of real world examples to reinforce the learning points. The course materials provided are excellent and I will be able to use this training in my day to day work.”

Karen Loughlin Regional Secretary at UNISON

“Worthwhile course, would recommend it for anyone who has to carry out a workplace investigation.”

Emily Gallagher Regional Organiser at UNISON

“As a result of attending the Practical Investigation Skills training I now have a much better understanding of what makes a good investigation report and what to avoid. I feel confident to undertake investigations in the future and present my findings in a logical and objective way.”

Esther Fanos Regional Manager at UNISON

“TCM provided a knowledgeable tutor and the learners dashboard gave a wealth of information into the subject being taught. Great that the learner can then access this dashboard even after completion of the course. Everything in one place!”

Rachel Price Regional Organiser at UNISON

“Great delivery, friendly facilitator, learnt a lot that I can use regularly.”

Annabel Beach Head of HR at Oxfam

“I can thoroughly recommend the Practical Investigation Skills course as providing very valuable tips and tools and good space for discussion of key issues for investigations.”

Lucy Musk HR Partner at Glyndebourne

“I thought the Practical Investigation Skills training was really good. The training had great content but with practical elements that you can take back to your workplace to improve investigations. I would definitely recommend TIC for training.”

Robert Langdon Appeals Assessor at Samaritans

“The Core Investigation Skills course was directly focused on our needs and hence gave us appropriate guidance to enable us to carry out tasks.”

Pam Nicholl Investigator at Samaritans

“For anyone new to investigations or needing a refresher, Core Investigation Skills is a useful and practical course.”

John Wiltshire Investigator at Samaritans

“An excellent and thought provoking course on Core Investigation Skills that I can highly recommend.”

Penny Prosser Investigation, Hearing & Appeals Officer at Samaritans

“We had an excellent trainer on our Core Investigation Skills course. They paced the training well and gave everyone the opportunity to ask questions and discuss.”

Jennifer Meledje Investigation, Hearings & Appeals Officer at Samaritans

“The Core Investigation Skills course covered a complex topic in a clear and detailed way. I felt supported because it was a great environment for learning.”

Gareth Price Barrister at Parklane Plowden Chambers

“A very experienced and insightful training offered by The Investigation Company on workplace investigations. The course was handled excellently despite being delivered remotely due to Covid-19. Would highly recommend!”

Tooba Saeed Investigator in Central Investigations Team at Imperial College Healthcare NHS Trust

“The course was very useful in understanding the practicalities to consider when undertaking investigations such as location, time, body language and tone of voice. It provided helpful tips on how to improve quality of investigations such as weekly updates to managers and respondents taking which in a large organisation such as the NHS can often be missed. I would highly recommend to other NHS staff.”

Camilla Maple Investigations Officer at Dimensions

“The trainer showed outstanding knowledge on the subject and really engaged me on the course. I felt I could come forward with any thoughts or feedback at any point. The course had great content in the areas of investigations and report writing.”

Book our Advanced Investigation Skills Course

Drop a note in the form with your details and preferences for booking the course, and we’ll get back to you shortly. We’d also love to hear from you if you have any questions or would like to discuss options for yourself and your organisation.