ADVANCED WORKPLACE INVESTIGATION TRAINING FOR COMPLEX CASES

This three-day investigation and interviewing skills course is an advanced course designed specifically for specialist investigators or those who undertake investigations on a full-time basis.
advanced-investigation-skills

Advanced Investigation Skills

This 3-day advanced workplace investigation course is designed for specialist investigators and those handling complex cases.

A must-do for HR/ER teams and in-house investigators, this course builds confidence and equips you with the advanced skills needed to investigate issues like harassment, discrimination, sexual harassment, fraud, and health and safety accidents.

Course Objectives:

  • Master advanced interviewing skills, including cognitive interviewing techniques which can be used in sensitive and complex case work such as sexual harassment and discrimination
  • Develop complex terms of reference, especially in cases involving criminal activity, or where there are multiple complainants and/or respondents
  • Learn how to access and analyse hard-to-reach evidence, or where evidence may have been manipulated
  • Understand critical legal and policy considerations, including Whistle Blowing legalisation
  • Gain the ability to create a coherent investigation report which is thorough and robust

Led by highly experienced trainers, our course focuses on real-world skills for tackling complex workplace investigations and the programme uses a mix of theory and practical role play throughout.

Delegates will undertake a short assessment at the end of the programme to achieve TCM Investigator Accredited status. The content is tailorable to suit your organisation’s specific needs, ensuring relevance and practicality for your team.

£1,095+ VAT for open access training courses, or contact us for in-house delivery and packages for your organisation.

What do our customers say?

Logo for NHS Blood and Transplant
Esther Aylett Donor Carer/Unison rep at NHS Blood & Transplant

“Excellent training course. It makes me want to learn more about these types of subjects, and would absolutely use TCM again. Brilliant.”

Logo for NHS Blood and Transplant
Tracey Tomlinson Head of Laboratory at NHS Blood & Transplant

“A very informative and well taught course that has improved my confidence in performing effective management investigations.”

Logo for NHS Blood and Transplant
Cathy Miller Head of Education at NHS Blood & Transplant

“The Investigation Skills course is perfect for managers and leaders involved in challenging HR issues, providing the skills to be able to tackle difficult problems with confidence.”

Logo for NHS Blood and Transplant
Karen Ellis Donor Centre Manager at NHS Blood & Transplant

“A very comprehensive introduction to Investigation Techniques, a rare mix of enjoyable and informative. 10/10”

Logo for NHS Blood and Transplant
Janine Stockdale Continuous Improvement Business Partner at NHS Blood & Transplant

“I thoroughly enjoyed the Investigation Skills Training course and would definitely recommend it to others. The trainers knowledge was insightful and I was sorry to end the course.”

Hollie Pinder Regional Organiser at UNISON

“TCM Investigation training was brilliant, Rachael was extremely knowledgeable and provided lots of real world examples to reinforce the learning points. The course materials provided are excellent and I will be able to use this training in my day to day work.”

Karen Loughlin Regional Secretary at UNISON

“Worthwhile course, would recommend it for anyone who has to carry out a workplace investigation.”

Emily Gallagher Regional Organiser at UNISON

“As a result of attending the Practical Investigation Skills training I now have a much better understanding of what makes a good investigation report and what to avoid. I feel confident to undertake investigations in the future and present my findings in a logical and objective way.”

Esther Fanos Regional Manager at UNISON

“TCM provided a knowledgeable tutor and the learners dashboard gave a wealth of information into the subject being taught. Great that the learner can then access this dashboard even after completion of the course. Everything in one place!”

Rachel Price Regional Organiser at UNISON

“Great delivery, friendly facilitator, learnt a lot that I can use regularly.”

Annabel Beach Head of HR at Oxfam

“I can thoroughly recommend the Practical Investigation Skills course as providing very valuable tips and tools and good space for discussion of key issues for investigations.”

Lucy Musk HR Partner at Glyndebourne

“I thought the Practical Investigation Skills training was really good. The training had great content but with practical elements that you can take back to your workplace to improve investigations. I would definitely recommend TIC for training.”

Robert Langdon Appeals Assessor at Samaritans

“The Core Investigation Skills course was directly focused on our needs and hence gave us appropriate guidance to enable us to carry out tasks.”

Pam Nicholl Investigator at Samaritans

“For anyone new to investigations or needing a refresher, Core Investigation Skills is a useful and practical course.”

John Wiltshire Investigator at Samaritans

“An excellent and thought provoking course on Core Investigation Skills that I can highly recommend.”

Penny Prosser Investigation, Hearing & Appeals Officer at Samaritans

“We had an excellent trainer on our Core Investigation Skills course. They paced the training well and gave everyone the opportunity to ask questions and discuss.”

Jennifer Meledje Investigation, Hearings & Appeals Officer at Samaritans

“The Core Investigation Skills course covered a complex topic in a clear and detailed way. I felt supported because it was a great environment for learning.”

Gareth Price Barrister at Parklane Plowden Chambers

“A very experienced and insightful training offered by The Investigation Company on workplace investigations. The course was handled excellently despite being delivered remotely due to Covid-19. Would highly recommend!”

Tooba Saeed Investigator in Central Investigations Team at Imperial College Healthcare NHS Trust

“The course was very useful in understanding the practicalities to consider when undertaking investigations such as location, time, body language and tone of voice. It provided helpful tips on how to improve quality of investigations such as weekly updates to managers and respondents taking which in a large organisation such as the NHS can often be missed. I would highly recommend to other NHS staff.”

Camilla Maple Investigations Officer at Dimensions

“The trainer showed outstanding knowledge on the subject and really engaged me on the course. I felt I could come forward with any thoughts or feedback at any point. The course had great content in the areas of investigations and report writing.”

Book our Advanced Investigation Skills Course

Drop a note in the form with your details and preferences for booking the course, and we’ll get back to you shortly. We’d also love to hear from you if you have any questions or would like to discuss options for yourself and your organisation.