Harriette Wolff

Director of people and transformation services

About Harriette Wolff

Harriette is our director of people and transformation services. Having joined us in 2022 after being a former client of TCM, and subsequently a Principal Resolution Consultant – her knowledge of TCM spans across 8 years and counting! As an accredited mediator, investigator and performance coach, Harriette brings her knowledge of HR and conflict resolution into the daily support she provides for colleagues and clients. Unafraid of any complexity or challenge, Harriette is committed to solving disputes with compassion, balance and the utmost care.

Harriette is a Chartered member of the CIPD (Charted Institute of Personnel and Development) and her background lies in delivering complex employee relations advice to key stakeholders, ensuring business objectives are met but people’s needs are placed at the forefront of such. Her work as a trailblazer for Mediation and Resolution was published in David Liddle’s first book, ‘Managing Conflict’ after she successfully developed and implemented one of the first Resolution and Mediation frameworks within the Hotel Industry in 2014/15.

In her spare time, Harriette enjoys walking in the Lake District with her partner, daughter and dog Poppy… and a good Sunday lunch!