We deliver a unique portfolio of investigation training courses
These can be delivered to groups of 4 or more in-house, and we also run scheduled courses for open access bookings through the TCM Academy.
In order to deliver fair and thorough investigations, adequate training is of paramount importance. An investigation is a complex process, requiring a broad range of skills, from interviewing to analysing and in-depth report-writing. For that very reason, the process should never fall into the hands of an untrained manager/ HR professional. The stakes are simply too high.
Investigation Training - feedback & reviews
“Excellent training course. It makes me want to learn more about these types of subjects, and would absolutely use TCM again. Brilliant.”
“A very informative and well taught course that has improved my confidence in performing effective management investigations.”
“The Investigation Skills course is perfect for managers and leaders involved in challenging HR issues, providing the skills to be able to tackle difficult problems with confidence.”
“A very comprehensive introduction to Investigation Techniques, a rare mix of enjoyable and informative. 10/10”
“I thoroughly enjoyed the Investigation Skills Training course and would definitely recommend it to others. The trainers knowledge was insightful and I was sorry to end the course.”
“TCM Investigation training was brilliant, Rachael was extremely knowledgeable and provided lots of real world examples to reinforce the learning points. The course materials provided are excellent and I will be able to use this training in my day to day work.”
“Worthwhile course, would recommend it for anyone who has to carry out a workplace investigation.”
“As a result of attending the Practical Investigation Skills training I now have a much better understanding of what makes a good investigation report and what to avoid. I feel confident to undertake investigations in the future and present my findings in a logical and objective way.”
“TCM provided a knowledgeable tutor and the learners dashboard gave a wealth of information into the subject being taught. Great that the learner can then access this dashboard even after completion of the course. Everything in one place!”
“Great delivery, friendly facilitator, learnt a lot that I can use regularly.”
“I can thoroughly recommend the Practical Investigation Skills course as providing very valuable tips and tools and good space for discussion of key issues for investigations.”
“I thought the Practical Investigation Skills training was really good. The training had great content but with practical elements that you can take back to your workplace to improve investigations. I would definitely recommend TIC for training.”
“The Core Investigation Skills course was directly focused on our needs and hence gave us appropriate guidance to enable us to carry out tasks.”
“For anyone new to investigations or needing a refresher, Core Investigation Skills is a useful and practical course.”
“An excellent and thought provoking course on Core Investigation Skills that I can highly recommend.”
“We had an excellent trainer on our Core Investigation Skills course. They paced the training well and gave everyone the opportunity to ask questions and discuss.”
“The Core Investigation Skills course covered a complex topic in a clear and detailed way. I felt supported because it was a great environment for learning.”
“A very experienced and insightful training offered by The Investigation Company on workplace investigations. The course was handled excellently despite being delivered remotely due to Covid-19. Would highly recommend!”
“The course was very useful in understanding the practicalities to consider when undertaking investigations such as location, time, body language and tone of voice. It provided helpful tips on how to improve quality of investigations such as weekly updates to managers and respondents taking which in a large organisation such as the NHS can often be missed. I would highly recommend to other NHS staff.”
“The trainer showed outstanding knowledge on the subject and really engaged me on the course. I felt I could come forward with any thoughts or feedback at any point. The course had great content in the areas of investigations and report writing.”
Core Investigation Skills
Our one-day investigation skills short course.
In this introductory-level programme, we provide delegates with an overview of the core elements of a fair and thorough investigation. It provides an understanding of the investigation process, along with the skills needed to undertake a basic fact-finding exercise.
This course is suitable for anyone who may be required to commission or conduct an investigation, with an emphasis on creating an impartial Terms of Reference, interviewing soft skills and an overview of what makes a through investigation report. By the end of the programme, attendees will:
- Be able to set up and manage an investigation.
- Possess core key skills such as: active listening; interviewing; funnelling; summarising and note taking; all essential to the process.
- Understand how a well written report should be structured.
Our trainers are highly skilled TCM Accredited Investigators and they will share best practice tips throughout the course.
Practical Investigation Skills
Our flagship, 2-day investigation skills course, delivering accredited investigator status.
Our most popular training course is suitable for line managers, HR/ER professionals, lawyers, union reps and other job functions looking to develop the skills and strategies to set up, run and report on a workplace investigation.
It will equip your organisation with access to a pool of highly trained investigators who can assist you in making an evidence based, fair and objective resolution to a full range of workplace issues.
Upon completion of the training, attendees will be able to:
- Understand how and why investigations occur
- Define the scope of an investigation and how to develop a clear terms of reference
- Interview the parties using best practice questioning techniques
- Gather and anyalise evidence, which may support or rebut allegations
- Prepare a final report which withstands external and internal scrutiny
Upon completed of the programme, delegates will achieve TCM Investigated accredited status.
This two day course uses both theory and practical exercises to enhance the delegate experience and consolidate learning. This course is ran by a TCM Accredited trainer and is CPD certified.
Advanced Investigation Skills
Delivering an advanced level of knowledge for full time/ specialist investigators.
This 3-day course provides an advanced level of knowledge and skills practice, to increase the confidence of the investigator or those looking to make an assessment of more complex cases. It is suitable for delegates who already undertake workplace investigations, such as ER/HR teams and in-house investigators. o
Our highly experienced trainers will support the development of the skills needed to conduct investigations into more complex issues such as harassment, discrimination, sexual harassment, fraud and/or health and safety accidents.
This advanced level package provides an additional emphasis on:
- Advanced Interviewing Skills such as cognitive interviewing
- Developing complex terms of reference, including where criminal activity could be part of the allegation set
- Accessing hard to reach evidence and analysis of such
- Legal and policy considerations
- Developing a coherent investigation report
Due to the advanced nature of the course, we can tailor it to the unique needs, objectives and context of your organisation.
Upon completed of the programme, delegates will achieve TCM Investigated accredited status.
This three day course uses both theory and practical exercises to enhance the delegate experience and consolidate learning. This course is ran by a TCM Accredited trainer and is CPD certified.
Cognitive Interviewing Skills
A half-day workshop designed to equip senior managers, HR professionals and investigators with the advanced interviewing skills needed to conduct complex investigations.
Based on the very latest forensic psychological principles, the cognitive interviewing technique is designed to take interviewees back to the event experienced, to enable an accurate recollection of events. In this highly interactive and engaging workshop, our trainers provide delegates with the theoretical and practical skills to:
- Conduct complex and sensitive interviews
- Draw accurate testimony
- Understand how the truth can become distorted
- Be able to distinguish fact from fiction
This workshop can also be delivered as a full day, with greater emphasis on role play to practice the specific skill sets.
What do our customers say?
Got a question? Get in touch
We’d love to hear from you if you have a question, need some guidance in booking one of our courses or are looking for a bespoke package, tailored to your organisation.
