Fran is an experienced & effective former Detective Superintendent with a strong background in leading teams and working with partners. Fran is adept at working in ambiguous, fast paced environments, dealing with conflict and risk and finding sustainable solutions. She has a focus on attention to detail whilst seeing the bigger picture. Fran has great experience in investigations, criminal and misconduct, together with dealing with work-based issues such as bullying and fairness at work.
Fran has experience in review, skilled in assessing complex information from multiple sources, determining what the issues are and providing clear, detailed reports. An experienced Chair, particularly in the areas of public protection and community safety, Fran achieved success through gaining the trust and confidence of partners, understanding their needs and priorities and finding common ground upon which decisions and plans could be agreed.
Fran has experience on gross misconduct boards, assessing oral and written information and evidence and arriving at fair, balanced and evidence-based determinations.
Fran is a keen volunteer, having helped in the vaccination rollout and likes to spend spare time with family, friends, her dog and trying to master golf.
Sal joined TCM in 2022 with fifteen years’ experience in employment law, ten of which as a qualified solicitor. His predominantly litigation-based practice of drafting pleadings, witness statements and conducting advocacy at Employment Tribunal hearings underlines Sal’s appreciation for robust and detailed workplace investigations.
Sal has acted for a range of clients, including in the construction, pharmacy, food and beverage retail and food manufacturing industries as well as in the public and further education sectors.
In addition to advising clients on conducting investigations, Sal has chaired grievance and disciplinary hearings involving senior personnel addressing complaints including bullying, sexual harassment and discrimination contrary to the Equality Act 2010.
Sal is focused on reaching fair and balanced outcomes and seeks to find a constructive way forward for all involved parties.
With over 20 years’ experience of in workplace investigations, Suzanna balances employee welfare and business outcomes with adherence to best practices, employment legislation, and company policy/custom and practice. Suzanna strives to ensure high ethical standards are maintained, people are listened to, evidence is thoroughly examined, and fairness and consistency are applied in a calm and pragmatic manner.
Suzanna is an experienced MCIPD qualified People & Culture Professional with demonstrated capabilities in Employee Relations, Business Partnering and Organisational Transformation. She’s a warm, authentic and pragmatic person with the ability to quickly build strong working relationships based on mutual trust with colleagues at all levels across the globe.
Having successfully worked in large, complex, fast-paced, global, and commercially focused environments, Suzanna brings a strategic perspective to people topics. Her credibility in the work she has done is driven by business understanding, employment law knowledge, inclusive ways of working, understanding of human behaviour in the workplace, and coaching style; all of which are utilised to provide guidance, practices, and solutions that work best for the organisation.
Values of integrity, fairness and understanding inform James’ approach to investigations. He has a natural analytical and thorough evidence-based approach. Investigations can be nerve-wracking experiences for anyone, but James aims to put people at ease providing a safe environment for all. His extensive experience of bullying cases and workplace disciplinaries has required an empathetic touch which resulted in investigations that delivered a more humane experience than participants generally expected.
With over 25 years of hospitality management from individual venue to multi-site management looking after fifteen food-led pubs across London, James Carman has experienced just about every people challenge from the daily – culture change, people development, grievances and disciplinaries – to the extremely challenging – robbery at gun point, venue fire, and cash theft by staff. James has managed City wine bars, award winning pubs, themed restaurants, iconic bars, and City wine bars and restaurants. Sizes have ranged from small teams of ten to large teams of up to 140 in a single venue. His experience and success also took him to Australia for five years to manage some large and iconic venues.
Gemma has 19 years’ experience working in an exceptionally large organisation where she has held roles as Line Manager, Senior Manager and People Partner.
Gemma has many years’ experience of conducting complex investigations, mainly specialising in bullying, harassment, sexual harassment and disability discrimination. Gemma has a track record of confidentiality and being able to manage sensitive conversations. Having worked with very large teams of different backgrounds and needs, Gemma prides herself at being able to adapt to support client’s needs.
Julie is a successful HR Investigator with many years of judicial, mediation and arbitration experience. She served as a Justice of the Peace with the East London Magistrate Courts for over fifteen years with five of those years served as a Chair Magistrate.
Julie also qualified as a Mediator with the Chartered Institute of Arbitrators in 2015 and has worked as an Independent Community Mediator for Hackney Homes and more recently as a HR Investigator/ Mediator for the British Red Cross.
She is experienced in conducting internal investigations into grievance, bullying and harassment cases and is skilled in all aspects of investigation including fact-finding, confidentiality, active listening, interviewing skills and impartiality. Her considerable experience has taught and equipped her to listen well, to be fair, unbiased and to gather all the relevant facts before coming to a decision.
James is a qualified and accredited workplace investigator, who specialises in conflict resolution within the workplace as well as all aspects of employee relations casework consultancy. He is a highly experienced former Director of Human Resources and Organisational Development for a national non-departmental public body, with over twenty years’ experience in various senior HR & OD roles across different sectors. James is passionate about ensuring that workplace investigations are conducted in a thorough and reasonable way and always with a priority focus on upholding his key values of fairness, dignity, respect and humanity for all those involved in the process.
If you’re looking to uncover bullying allegations – from harassment, discrimination and cyberbullying – Amanda Orchard is the investigator for you. A pragmatic and articulate decision-maker, Amanda retains the highest levels of confidentiality and sensitivity when investigating cases. No matter the intensity, complexity or time restrictions at play, she’ll apply her analytical expertise to get to the bottom of each and every situation.
There isn’t a single area of HR that Elizabeth Nuckowska hasn’t touched. With over 25 years experience spanning the public, private and not for profit sectors, Elizabeth brings a person-centred approach to her investigative work. The answer lies within us: she believes that every organisation has the solution to the issue they pose. And it seems the jury agrees, as Elizabeth has won numerous awards for her unique take on leadership and diversity.
Vikki Young: investigator and guarding custodian of harmony, wellbeing, and positivity. Enacting resolutions to the most interpersonal of problems, Vikki’s portfolio includes proven successes in manufacturing, professional services, retail, healthcare, pharmaceuticals, and higher education. Through her boundless reassurance and pragmatism as a communicator, Vikki is an example of influencing culture, driving change, and challenging working practices by fostering good will and understanding.
Veronica Leigh-Hanson has an innate ability to problem solve, deliver training solutions, and improve policies and procedures. So much so that her work has spanned the public, private, arts and culture, financial, and occupational health sectors. This experience and knowledge combined crowns Veronica as our reigning resident HR/OD expert, conducting investigations thoroughly and strategically by nature.
As a former senior police officer, Tracy Stephenson is governed by a steadfast code of conduct. Honesty and empathy affirm her investigation of professional standards. Safeguarding guides her conduct of serious offences, involving racial discrimination, bullying and harassment allegations. Inclusion drives Tracy’s work in HR cases, from years of partnerships forged with diverse communities.
Thoralf Kretzschmar combines up to date HR knowledge with 15 years of senior leadership experience within the hospitality industry. He manages investigations with empathy and thoroughly establishes facts in disciplinaries, grievances and appeal hearings. Cases he worked on included bullying and harassment, defamation of character, theft, fraud, and performance and conduct. Thoralf is known for establishing great rapport with parties, putting them at ease. With Thoralf at the helm of an investigation a thorough and evidence-based investigation is guaranteed.
Sue Davies is charged by community, charity, and the common good. As former People Director for a national charity, Sue centres her work on giving power back to the people; for her, the work of an investigator “is not about providing the answers, it’s about helping the parties find the answers in themselves.” All manner of cases are part of her vast repertoire – in-house or online, small and large – as long as the people behind the investigation remain at the centre.
Confident in collaboration, successful with stakeholders, and high performing in high pressure: Stephen Hague. With previous roles as both a senior manager and police officer, demanding objectives and serious complex cases are no stranger to Stephen. His expertise encompasses project management, risk mitigation, and negotiation – ensuring that excellence is delivered.
Inclusion and investigation are a joint initiative for Shereen Robinson. From expertise and experience in Employee Relations and HR within the NHS, Shereen thrives when working on complex cases relating to matters of equality and diversity. Clients speak of her as always engaging, confidential, and knowledgeable. Shereen: the shaper of organisations from past into present.
Before joining The Investigation Company, Rachael Stiddard was known as Detective Chief Inspector and Senior Investigating Officer with the Metropolitan Police Service. Leading on the most sensitive and complex of cases has resulted in her highly specialised interviewing of vulnerable witnesses and victims. Alongside police expertise, Rachael has led multi-agency investigations in Healthcare Trusts, the Care Quality Commission, and Local Authorities. Public protection and personal welfare are at the heart of each and every investigation for Rachael.
Nick Snaith tackles organised crime in his sleep. Almost. With a career spearheading major investigations, national policing policies, best practice, security, capacity and capability building of law enforcement, Nick’s word is law. European, Middle Eastern and African governments have worked exclusively with Nick to implement reforms within their police and security sectors. Under Nick’s watchful eye, operations transform into profitable entities and challenging environments change to promote positive cultures through an analytical decision-making approach.
Carl Jung once said “Everything that irritates us about others can lead us to an understanding of ourselves.” Nicholas Toko similarly looks to the individual when conducting his investigation, drawing on Jungian concepts to provide insight into personality types and the dynamic between psyche and the workplace. Clearly, he’s onto something. Nicholas has over 20 years of experience in HR, change management and transformation within both the private and public sectors, handling complex and sensitive cases with a human touch.
Making human resources human again, Josh faultlessly manages discipline, grievance investigations, and dismissal opportunities. Gathering results is key to any investigation, but the people behind the case are at the centre for Josh Human. Focusing on productivity and business relationships, Josh cultivates a synergy between investigation and human-first resolution.
The Ministry of Defence, Ministry of Justice and Home Office look to none other than Dominic Human to provide expert opinion and thorough investigation. In his lucrative career, Dominic was a former hostage and crisis negotiator, now passing on his wisdom through leadership and management training. These positions have led to his accreditation as a Criminal Justice and Policing lecturer, advanced investigative interviewer, and Restorative Justice practitioner, case supervisor, and trainer. Complex cases surrounding bullying and harassment, the Equality Act, gender, ethnicity, and age fill Dominic’s portfolio, earning his rightful place as one of our most advanced investigators.
From the famed corridors of Whitehall and private offices of secretaries of state to the meeting rooms of The Investigation Company clients. A man of the public sector, David Jackson held executive and senior roles in the Civil Service, an NHS Foundation Trust, and Manchester Metropolitan University. His art of listening to people has been cultivated from these 20 years of HR experience, with clients noting that they felt “heard, understood, and respected”.
Sources praise Cynthia Oddman-Howe for her meticulous and measured approach to investigations. When dealing with challenging clients and complex cases, Cynthia looks to her strong ethics to stand as a beacon of calm. Prior to investigating, she worked as a strategic and operational HR leader in both UK and global corporations, establishing her firm peace of mind.
Leadership finds Carol Spencer. Throughout her vast career, she has secured roles as Head of Industrial Relations, Head of Learning & Development and HR Director to name but a few. It’s followed her to her role as investigator: Carol has led a national mediation team, singularly employed preventative strategies to workplace conflict, and managed industrial disputes in large, complex, and often volatile unionised environments. Putting longevity into leadership; investigating with strength, strategy, and success.
The pragmatic and tenacious Andy Robinson, employment law consultant and practitioner turned investigator, throws down his gavel and picks up his magnifying glass. He brings his problem-solving resilience to The Investigation Company, able to reach a cordial settlement under the highest of pressure and under the most adverse circumstance. Involved in processes from start to finish – design, delivery, implementation – Andy has provided counsel on employee relations to the Home Office, the Equality Act 2010, and the Department of Works and Pensions.
Andi Hargreaves is an emblem of resilient and restorative justice. Her partnerships are extensive, from the Civil Service and the NHS to the Foreign and Commonwealth Office and the House of Commons. She has investigated a plethora of cases involving fraud, bullying and harassment, racial, sexual and disability discrimination. Andi’s core driver is to endeavour to support better working, living, and professional relationships in every organisational sector: public, commercial, not for profit – you name it, she’s on it.
With 20 years of experience in HR, hospitality, and Learning & Development, Aideen is guided by her innate intuition and care for others, with vested interest in vulnerable women and parents. Intertwining compassion and fairness with investigation, her motive is to push positivity and potential from parties. Above all else, Aideen supports her clients through complex and challenging situations, with particular successes in Employee Relations cases and Employment Tribunals.
Born in the UK to native Nigerian parents, Ade Adeniji weaves a lifetime of inner work and self-exploration into his work ethic and approach, culminating in 20 years of experience in HR and Equality, Diversity & Inclusion. In his investigative work, Ade spins definitive outcomes out of moments of uncertainty, guiding parties by his ethos of vulnerability, emotional exposure, and conscious courageous conversations. His investigations are the birthplace of innovation, creativity, and showing up in times of unease.